Chat has added accessibility to reach more employees.
We’re always trying to optimize ALEX, which engages your employees to make smarter benefits decisions at enrollment and throughout the year. And we know it’s important for you to reach all of your employees, regardless of ability.
So, we’re pleased to announce that we’ve updated two of our newest features to be more inclusive. Our smart chatbot, Chat, has been improved to meet WCAG 2.0 Level AA conformance and better meet the needs of employees who have visual impairment, cognitive impairment, and mobility or dexterity issues. Employees with any of these impairments will be able to use and navigate ALEX just as any other employee would.
These improvements aren’t just the right thing to do; they help you reach your goals of helping all of your employees better understand their benefits and make choices that best suit their needs.
Stay tuned for more updates to ALEX this year!