Meet ALEX Benefits Counselor

Help your employees
choose
the right benefits.

A successful benefits strategy starts
with Benefits Counselor.

ALEX gets to know your employees…

Whether it’s at open enrollment or during onboarding, ALEX has a one-on-one conversation with your employees to understand their benefits needs.

…learning about their unique healthcare needs…

Far from a one-size-fits-all employee benefits decision support tool, ALEX takes in information about your employees’ family needs, chronic conditions, and more to deliver tailored advice.

…and their pocketbook.

ALEX listens to your employees and thoughtfully asks about their financial situation to present them with the options that are right for them.

Why 1,500+ customers (and their employees)
love ALEX Benefits Counselor.

“ALEX allowed us to say, “if you can’t get a hold of a benefits specialist, here’s a tool that will help you navigate through our medical plans and give you all that information.””

Dr. Stephanie Smith

CHRO, DePaul University

Employers Save

$2,000

per employee when employees enroll in the right benefits for their needs

Employees spend

16 mins

on average talking to ALEX

Surveys find

86%

of employees better understand their benefits after using Benefits Counselor

ALEX explained all the scenarios to me. The platform made picking benefits easy and brought an uplifting spirit to the whole, daunting process.

Happy ALEX User

ALEX guides employees towards the right
benefits choices for them.

From complicated medical plans to voluntary benefits to new offerings like mental health and telemedicine, ALEX cuts through the jargon to explain all of the resources your organization offers.

ALEX explains your rich benefits offerings…

Physical and mental health benefits Educate your workforce about all the plans and options you offer for both medical and mental health, all in one place. Tax-saving benefits and contributions Help your employees discover new ways to save on taxes, prepare for retirement, and deal with unexpected medical bills. Voluntary benefits Direct employees to money- saving programs and cost- saving tools, such as chronic care management programs. Making elections in your benefits admin system Give your staff a handy summary of their best-fit benefits choices to make elections easy in any ben admin system.

Physical and mental health benefits

Educate your workforce about all the plans and options you offer for both medical and mental health, all in one place.

Tax-saving benefits and contributions

Help your employees discover new ways to save on taxes, prepare for retirement, and deal with unexpected medical bills.

Voluntary benefits

Direct employees to money- saving programs and cost- saving tools, such as chronic care management programs.

Making elections in your benefits admin system

Give your staff a handy summary of their best-fit benefits choices to make elections easy in any ben admin system.

…and offers personalized guidance 
(with the math to prove it).

ALEX points employees towards the right plans for them, based on their personal lifestyle and needs. And ALEX users can see for themselves how much money they’ll save by choosing wisely.

Behavioral science drives smarter decisions.

ALEX identifies many of the common benefits pitfalls and steers employees towards healthcare decisions that will give them the best coverage, at the right cost.

Mobile-first benefits guidance for every employee.

One size does not fit all, especially when it comes to benefits. That’s why we created ALEX Go: a text-based, fast-path benefits experience that’s available in both English and Spanish.

New to ALEX

With ALEX Go, employees can:

Tech that leverages behavioral science and predictive analytics recommends the plan that best fits the individual’s need.

Like videos, calculators, and gamified tools—including an HSA forecasting feature that takes away all the guesswork.

Build out a family member’s health plan to compare against their own options for more confidence in their decisions.

Single sign-on (SSO) lets employees jump back in where they left off, giving them an even more personalized experience.

Guide your employees towards smarter benefits choices
— at enrollment, during onboarding, and beyond.