The Problem
Every summer, Prince William County Public Schools hires 1,000 teachers and support staff. For the benefits team, this means multiple 90-minute onboarding meetings and a flood of basic benefits questions.
Their HR team needed new hires to fully understand their benefits options and make smart financial choices. But with a small HR team, they were struggling to deliver high-quality guidance, and onboarding meetings were distracting the team from other big priorities.
The Plan
The school system’s HR team turned to Jellyvision for help.
The team implemented ALEX to guide employees through their benefits options, virtually—even before their first day. They shared Sneak Peek videos and links to Benefits Counselor to help new hires get a jump start on their benefits choices.
Not only did ALEX educate new hires, but he also guided employees to smart choices about their pay, savings, and benefits.
The Outcome
After implementing ALEX, the school system eliminated the 90-minute onboarding meetings, saved hundreds of hours of work answering basic benefits questions, and delivered a smoother onboarding experience. The team also felt “less panicked” during their busy summer hiring season.
ALEX was like a new team member that was available 24/7 that could continue answering benefits questions long after onboarding. As an added bonus, the team unlocked time to focus on high-level strategic projects that usually stayed on the back burner.
