Deliver a personalized benefits experience all year—no matter how your employees work.

Employee needs are unique.
Benefits experiences should be, too.

One-third of employees admit to never taking action based on your benefits communications. Why? Because they’re impersonal.

That’s why ALEX learns about your employees to make recommendations that matter at every moment of need.

Personalized, timely guidance based on individual health needs and current life circumstances.

Intelligent recommendations increase employee confidence and satisfaction with their benefits decisions.

Ongoing engagement with benefits offerings lead to reduced costs and healthier employees.

ALEX understands if your employees plan to see a therapist, have diabetes or ongoing prescriptions, and is your concierge to connect them directly to relevant benefits, leading to a healthier, happier workforce and lower costs for all.

Drive employee engagement—
in the moments that matter.

ALEX answers common benefits questions, in real time.

1 in 4

employees that use Chat need help understanding their deductible

25 minutes

on avg. to return to your original task after being interrupted by a quick question

According to The Cost of Interrupted Work: More Speed and Stress, University of California

YouTube video

We talked about a chatbot with other vendors. This isn’t something that we could create ourselves, so Chat in ALEX will be huge for us.

Jessica Campbell
Benefits Manager
Concord Hospital

All the benefits of ALEX in the palm of your hand.

ALEX Connect is a mobile app that puts benefits guidance in your employees’ pockets. It’s a one-stop-shop for all of your benefits resources, in the spot where your employees are most likely to find and use it—their phones.

Better benefits decisions, and higher usage and engagement? It’s a win-win.

  • Provide access to critical benefits information 24/7
  • Offer answers to benefits questions with ALEX
  • Drive year-round benefits engagement through in-app reminders and notifications
  • Integrate with GoodRx and telemedicine platforms
  • Centralize financial resources, like payroll, 401(k), HSA/FSA and more
  • Put healthy living at the forefront with a wellness tracker

He helps employees discover affordable care options with Smart Tips.

Smart Tips Cover Your Most Important Topics

Finding mental health resources

Using telemedicine services

Comparing cost of procedures

Finding free, preventive care

Saving for healthcare expenses

Reducing prescription drug spending

Saving for retirement

I was really worried about how my health plan would cover COVID expenses, but after watching the Smart Tips in ALEX, I totally get it.


9+ million

employees trust ALEX to make benefits and savings choices

2 million

hours spent helping employees choose and understand their benefits

Learn how to put ALEX to work.

Learn what customers have to say.

“ALEX has really helped us cut down on the number of calls with upset or confused employees. Now, we don’t get these calls.”

Verna Payne, Benefits Director, GroupM

“With ALEX, 77% of our team members now say they understand their benefits better, and that to me is a huge win and a real measure of success.”

Erin Miramontes, Senior Manager of Global Benefits; Axiom Global, Inc.

“ALEX made me laugh even though choosing benefits can be daunting and overwhelming.”

Employee, Loyola University Chicago

Say hello to ALEX.