Deliver a personalized benefits experience all year—no matter how your employees work.

Employee needs are unique.
Benefits experiences should be, too.

One-third of employees admit to never taking action based on your benefits communications. Why? Because they’re impersonal.

That’s why ALEX learns about your employees to make recommendations that matter at every moment of need.

Personalized, timely guidance based on individual health needs and current life circumstances.

Intelligent recommendations increase employee confidence and satisfaction with their benefits decisions.

Ongoing engagement with benefits offerings lead to reduced costs and healthier employees.

ALEX understands if your employees plan to see a therapist, have diabetes or ongoing prescriptions, and is your concierge to connect them directly to relevant benefits, leading to a healthier, happier workforce and lower costs for all.

Drive employee engagement—
in the moments that matter.

ALEX answers common benefits questions, in real time.

1 in 4

employees that use Chat need help understanding their deductible

25 minutes

on avg. to return to your original task after being interrupted by a quick question

According to The Cost of Interrupted Work: More Speed and Stress, University of California

We talked about a chatbot with other vendors. This isn’t something that we could create ourselves, so Chat in ALEX will be huge for us.
Jessica Campbell
Benefits Manager
Concord Hospital

He helps employees discover affordable care options with Smart Tips.

Smart Tips Cover Your Most Important Topics

Finding mental health resources

Using telemedicine services

Comparing cost of procedures

Finding free, preventive care

Saving for healthcare expenses

Reducing prescription drug spending

Saving for retirement

I was really worried about how my health plan would cover COVID expenses, but after watching the Smart Tips in ALEX, I totally get it.
ALEX User