Employee needs are unique.
Benefits experiences should be, too.
One-third of employees admit to never taking action based on your benefits communications. Why? Because they’re impersonal.
That’s why ALEX learns about your employees to make recommendations that matter at every moment of need.
Personalized, timely guidance based on individual health needs and current life circumstances.
Intelligent recommendations increase employee confidence and satisfaction with their benefits decisions.
Ongoing engagement with benefits offerings lead to reduced costs and healthier employees.
ALEX understands if your employees plan to see a therapist, have diabetes or ongoing prescriptions, and is your concierge to connect them directly to relevant benefits, leading to a healthier, happier workforce and lower costs for all.
Drive employee engagement—
in the moments that matter.
ALEX answers common benefits questions, in real time.
1 in 4
employees that use Chat need help understanding their deductible
on avg. to return to your original task after being interrupted by a quick question
According to The Cost of Interrupted Work: More Speed and Stress, University of California
We talked about a chatbot with other vendors. This isn’t something that we could create ourselves, so Chat in ALEX will be huge for us.Jessica Campbell
All the benefits of ALEX in the palm of your hand.
ALEX Connect is a mobile app that puts benefits guidance in your employees’ pockets. It’s a one-stop-shop for all of your benefits resources, in the spot where your employees are most likely to find and use it—their phones.
Better benefits decisions, and higher usage and engagement? It’s a win-win.
He helps employees discover affordable care options with Smart Tips.
Smart Tips Cover Your Most Important Topics
Finding mental health resources
Using telemedicine services
Comparing cost of procedures
Finding free, preventive care
Saving for healthcare expenses
Reducing prescription drug spending
Saving for retirement
I was really worried about how my health plan would cover COVID expenses, but after watching the Smart Tips in ALEX, I totally get it.ALEX User
employees trust ALEX to make benefits and savings choices
hours spent helping employees choose and understand their benefits
Learn what customers have to say.
Verna Payne, Benefits Director, GroupM
Erin Miramontes, Senior Manager of Global Benefits; Axiom Global, Inc.
Employee, Loyola University Chicago