How to Help Your Clients Turn Transactional HR Moments into Affirming Employee Experiences

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Research confirms that employees want to be treated as people, not just workers. They’re looking beyond material offerings to evaluate how they feel about their employers. 

As a benefits consultant, how do you help your clients create those positive feelings that are critical to keeping today’s workforce happy, healthy, and engaged at work? 

HR professionals must transform important HR moments from transactional processes to affirming experiences. As their valued partner, you need to help them adapt their approach from process-oriented to people-oriented. 

of people say it’s important for their organization to see them as a person, not just as an employee.
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This guide will help you:

  • Understand why this shift is necessary
  • Provide support so that your clients can connect with employees during seven key HR moments (onboarding, open enrollment, and more)
  • Learn specific tactics that foster a positive atmosphere—perfect for sharing with clients so they can meet unique needs of their team members and their individual journeys
  • Leverage HR tech, so clients can increase bandwidth to support their employees

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