Benefits Decision Support & Open Enrollment

Benefits decision support your team will actually use.

ALEX is a benefits decision support tool that helps employees understand their options, choose the right plans, and make confident decisions all year long. Built with behavioral science and backed by data, ALEX reduces complexity for employees and workload for HR and benefits teams.

ALEX turns open enrollment into a starting line for better year-round benefits engagement. 

ALEX supports employees through every step of their benefits decision-making—whether they’re enrolling in a plan, weighing voluntary benefits, or navigating care after an unexpected event.

Benefits decision support, personalized to the individual

ALEX uses real-world claims data—plus each employee’s needs and preferences—to guide smarter choices. The result? Recommendations that feel personal, not one-size-fits-all.

Clear guidance across your entire benefits offering

Whether it’s a new health plan or a unique supplemental benefit, ALEX explains it all. Employees get clear, comprehensive, and unbiased guidance, so nothing gets overlooked or misunderstood.

Always-on, in-the-moment
decision support

Benefits questions don’t stop after open enrollment. ALEX is available year-round to help employees make better choices when life happens, whether they’re picking a provider, managing a chronic condition, or navigating an emergency.

A lighter lift for HR and brokers

ALEX keeps employees educated and engaged. HR teams and brokers spend less time fielding questions and more time on high-value conversations. Automated nudges, reminders, and insights do the heavy lifting.

Drive confidence. Save time. Support everyone.

Clear, informed choices for supplemental benefits.

Too often, employees skip voluntary benefits—not because they don’t need them, but because they don’t understand them. ALEX makes these options easy to evaluate, explaining coverage like pet insurance, critical illness, and hospital indemnity in plain language. The result? Employees choose benefits that fit their lives.

Real-time insights, grounded in real experiences.

ALEX gets to know each employee—their risk tolerance, finances, and how they make decisions—then layers in claims data and AI to offer personalized guidance. And when employees share their own insurance info, ALEX adds real-time insights like deductible progress. The result? Clear, unbiased recommendations to help employees choose the right plan.

Support for the whole family.

Benefits decisions often involve more than just one person. ALEX makes it easy to compare plans with a spouse or partner, and factor in coverage for children, other dependents, and even your four-legged furry ones!

Let’s make benefits decisions easier for everyone.

Whether it’s open enrollment or a moment of care, ALEX delivers benefits decision support that helps employees make smarter choices—and frees up your team to focus on what matters most.

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