Good benefits are one of the perks of a government job, right? The issue is, a lot of employees (especially the younger ones) don’t fully understand everything in their benefits package…which means they don’t fully appreciate everything…which means they’re more likely to jump ship for a job somewhere else.
Jellyvision’s chief revenue officer, Helen Calvin, explains in American City & County Government how government HR teams can solve this problem: by sharing information through younger workers’ preferred channels, and by borrowing some “user experience” ideas from popular consumer brands.