Case Studies

ALEX Case Studies

Filter by problem:

adobe
  • 98% of surveyed employees found ALEX’s medical insurance module to be helpful.
  • 62% of the workforce took up the new HDHP/HSA
Click here for more info
allianz
  • 12 Open Enrollment informational meetings eliminated
  • 739 unique ALEX visits for 700 employees
Click here for more info
american eagle outfitters
  • ALEX helps AEO get the same benefits message to all of their employees across the country.
  • 99% of surveyed AEO visitors found the medical insurance module to be “Extremely,” “Very,” or “Somewhat” helpful, and open-ended comments from employees included rave reviews.
Click here for more info
anonymous cpg group

Anonymous CPG Company

  • 71% of employees enrolled in the higher deductible HSA in Year 1.
  • 80% of employees enrolled in the higher deductible HSA in Year 2.
Click here for more info
axiom
  • 77% of employees surveyed say they better understand their benefits
  • There was new migration activity into an existing HDHP
Click here for more info
Baylor College of Medicine
  • Baylor College of Medicine eliminated the need for time-consuming live orientation meetings, allowing for more flexible hiring practices
  • New hires can now complete their benefits orientation at their convenience—and many do so before their start date
Click here for more info
comcast
  • 98% of surveyed employees found ALEX’s medical insurance module to be helpful.
  • 30% increase in FSA participation
Click here for more info
construction services firm

Construction Services Firm

  • 68% of employees enrolled in the new HDHP with HSA (versus projected 35%).
  • 100% of surveyed employees say they now have a better understanding of their medical benefits.
Click here for more info
Entertainment and technology company

Entertainment And Technology Company

  • Company-wide increases in HDHP enrollment.
  • 83% of surveyed employees say they understand their benefits better.
Click here for more info
extra space storage
  • 85% of surveyed employees say they have a better understanding of their benefits
  • HDHP enrollments more than doubled from the previous year.
Click here for more info
Ferguson
  • Ferguson could consistently communicate the benefits of their new CHDP plan to 23,000 employees across 1,400 locations
  • Ferguson employees could see if the new plan would save them money—which it did (77% of the time across over 17,000 visits)
Click here for more info
florida hospital
  • 88% of surveyed employees say they have a better understanding of their benefits
Click here for more info
glenmede
  • 78.4 % of employees enrolled in the HSA plan (3.8% went with the copay plan, 18% waived coverage)
  • Only 12 employees (out of 329) decided to enroll in the traditional co-pay plan.
Click here for more info
global analytics company

Global Analytics Company

  • HDHP enrollment increased by 66%
  • 85% of company employees reported having a better understanding of their benefits
Click here for more info
hendrick health system
  • Hendrick Health Systems saw a huge increase in Financial Wellness participation—up to 500 employee visits per quarter (1,500%+ improvement over in-person sessions)
  • 81% of surveyed ALEX participants said they were ready to make a positive financial change
Click here for more info
icf international
  • 50% enrollment in the HDHP with HSA in its very first year
  • Exceeded first-year enrollment goals by 150%
Click here for more info
loyola university
  • Employees’ benefits-related questions dropped by over 50%
  • Benefits team gained back 120-140 hours a year spent planning and organizing fortnightly new hire orientation meetings.
Click here for more info
medtronic
  • 90% of Medtronic employees used ALEX and received a personalized benefits recommendation
  • 97% of surveyed employees found ALEX’s medical module to be helpful
Click here for more info
midwest manufacturer

Midwest Manufacturer

  • 33% migration from PPO to HSA
  • Nearly $90,000 in savings in premium costs
Click here for more info
anonymous midwest

Midwest State Government

  • Employee engagement with ALEX remained high even during the two relatively uneventful years after a big plan change was implemented
  • HDHP enrollment increased from 9% to 48% in 2016; from 48% to 62% in 2017; and from 62% to 65% in 2018
  • HSA contributions increased 183% between 2016 and 2018
Click here for more info
ministry health care
  • Enrollment rates for the HSA were twice what the benefits team had projected
  • 97% of surveyed employees found ALEX’s medical insurance module to be helpful
Click here for more info
montgomery college
  • 96% of surveyed users found the explanation of the medical plans helpful
  • 95% of surveyed users found the tax savings explanation of HSAs to be helpful
Click here for more info
morningstar
  • 100% of surveyed employees found ALEX’s medical plan explanations to be helpful
  • 96% of surveyed employees found ALEX’s whole medical insurance module to be helpful
Click here for more info
NCH
  • The benefits team saw 200 fewer phone calls during open enrollment
  • 86% of surveyed employees said they understood their benefits better
Click here for more info
New Belgium
  • New Belgium’s onsite and remote employees received unusually helpful decision support about the company’s new HDHP
  • 94% of surveyed employees found ALEX’s medical insurance module to be helpful
  • Employees and their families visited ALEX 434 unique times by the end of open enrollment—even though ALEX had originally been brought in for use by just 231 remote coworkers
Click here for more info
anonymous midwest

Regional Hospital System

  • $30,000 saved annually in printing and mailing benefits guide materials
  • Benefits-related call volume and time spent preparing and sharing benefits information dropped dramatically
  • HR team can easily demonstrate value of the company’s benefits during the recruiting process, to win over top job candidates
Click here for more info
rexnord
  • 99% of surveyed employees found ALEX’s medical insurance module to be helpful
  • 98% of surveyed employees found ALEX’s tax savings module to be helpful
Click here for more info
star group
  • 80% enrollment in the new HDHP with HRA
  • 10% overall cost savings for Star Group
Click here for more info
stantec
  • The Stantec leave team spent 50% less time on labor-intensive administrative tasks
  • The team cut their Leave Guide by more than 40%
  • 76% of employees who used ALEX on LOA said it was either “extremely helpful” or “very helpful.”
Click here for more info
Prince William County Public Schools
  • The volume and length of benefits-related phone calls the PWCS benefits team received dramatically decreased
  • The team’s summer hiring and benefits orientation period was far less time-consuming and exhausting
Click here for more info
thales
  • 26% of eligible employees migrated to the CDHP with HSA
  • Employees put an average of $1,920 into their HSAs
  • Thales provided clear, consistent benefits communication across their entire company
Click here for more info
universal forest products
  • 50% increase in HSA enrollments
  • 82% of surveyed employees say they understand their benefits better
Click here for more info