Employers are faced with a challenge when it comes to presenting benefits materials to new hires: The content is too important to gloss over, yet the complexity of the subject matter and personal needs of new hires can create strenuous demands for the time and resources of HR pros.

Certainly basic orientation activities like reviewing benefits information and taking the office tour are a necessary part of good onboarding. After all, people need to know about their healthcare options and where to find the bathrooms.

Yet, orientation activities shouldn’t dominate a new hire’s time on his or her first day, and many employers make the mistake of missing the onboarding forest for the orientation trees.

Because unwieldy benefits orientation programs can intrude upon these bigger organizational goals, HR professionals and benefits administrators should consider adopting new, more flexible benefits orientation strategies and tools like the one adopted by Baylor College of Medicine (BCM).

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