Author: Melanie Chapman

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Blog Post
HR Heroes: Join Jellyvision's League of Customer Legends
how to find a job in tech
News & Press
How to Get a Job in Tech
Clothes hooks at Road Runners Sports
News & Press
UX in the Wild
Typical fine print
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Always Read the Fine Print
Arby's commercial screenshot
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Truth in Advertising
timbuk2 foam
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How to Have Fun with a Boring Part of Your Product
pug at a computer
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How to Communicate an Emotion
bulk lint in Air Junk Magazine
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Now Boarding: Almost 6 Hours of Airline Awfulness
Aziz Ansari awesome auto reply text
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This Is Not an Auto Reply Text
beer bottles
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The Man Who Approves Every Beer Bottle
fartbomb video
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Toots for a Good Cause
Jellyvision DHH Fried Q&A video screenshot
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Jellyvision Q&A with DHH & Jason Fried
Particle Clicker game
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Explaining Particle Physics with Clicks
Masters of Communication: Lee LeFever
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Masters of Communication: Lee LeFever
Young wedding couple with doves
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Something Old, Something New, Something Borrowed, Something That's Damn Good Communication
inglorious fruit youtube video
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Veggies Have Inner Beauty, Too
NYC taxi cab screen
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How 3 Buttons Helped Increase Tipping by $144 Million
Google robot car
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Why Smiley Faces and Virtual Hosts Are More than Just Cute
banana peel wet floor sign
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A Better Wet Floor Sign
company presentation video
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Now This Is How You Give a Company Presentation
doctor pamphlet
News & Press
More Caring Care Instructions
Recycle and Landfill
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One Word, Big Difference
Zappos leap year return policy
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A Delightful Return Policy
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Communication Makeover: My Letter from State Farm
knowledge in the brain
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How to Explain, Part 3: Connections
Ordering school lunch on a tablet
News & Press
Listen, and You Can Solve Any Problem
Up Goer Five
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How to Explain, Part 2: Simplify
Bored audience
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How to Explain, Part 1: Know Your Audience
Screenshot from a Thai life insurance ad
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Why There's Crying in Good Communication
GrubHub breakup email
News & Press
The Right Way to Get Dumped