Our Recruiting Process
Submit an application.
Update that resume and write that cover letter (people actually read those dusty old things)! Why, you ask? We really like to get to know our applicants through the recruiting process. So get out your feather duster and write us a cover letter that relates whatever experience you have to the position you’re applying for.
Your application gets reviewed by actual humans.
We know how much work goes into creating an application for us, and we never cease to be humbled by the time and effort people put into applying for one of our roles. So we carefully read, absorb, and ponder every application, no exceptions. Actually, anywhere from one to more than a dozen people get acquainted with your application materials before a decision is reached for each applicant. Basically, you’re famous!
Do an audition.
No tap dancing, trilling, or emotionally-meaty monologue required. If you advance past the first several stages of the recruiting process, we’ll ask you to complete a task, or set of tasks, that will allow you to demonstrate key skills necessary for the role, usually in some sort of hypothetical situation. This audition can often be done from the comfort of your own home (we’ll even redact your name to keep things fair), or will occasionally be something you can prepare ahead of time and come in and present to us, depending on the role you’ve applied for. Why do we include this step in our process? First, it allows us to see you in action and make sure that your skills line up with the skills we’re looking for. Second, it gives YOU a chance to get a feel for what you’d actually be doing all day. Win, win!
Whether it’s a preliminary small group interview for starters, or a larger final interview, you’ll get to sit down and interview with members of the team that you’ll be working with. Bringing a new person on board is a group effort and decision, and we want lots of people to get to know you. While you may need a nap after it’s all said and done, it’s great to show up on your first day and see the familiar faces of people you’ve already met.
Chances are good we’ve received everything safe and sound. Sometimes our online system has a bad day. We pat its back, bring it some tea, ask it if it wants to talk, and it usually perks up. However, if you’re concerned about your application going through properly, email email@example.com.
Eeeep. We’re sorry. We try to be as timely as possible in our responses, but sometimes we get a little behind – especially with new roles where we receive an abundance of applications. We review everything on a rolling basis and chances are good we haven’t gotten to your particular application just yet. Hang in there. Everyone gets a response from us, whether good news or bad.
Feel free to send materials that are being persnickety to firstname.lastname@example.org.
We have a number of work spaces spread out over two buildings in the same neighborhood. Many of these spaces are accessible – so if stairs are an issue for you for any reason, just let us know that when you schedule an interview with us.
Just let us know when we reach out to set up an interview what you need. As an example, we’ve got a great roster of ASL interpreters we work with routinely. But whether you need a location-related accommodation, a resource-related accommodation, or something else, please let our recruiting team know what you need.
Cookies, nothing, anything you want. Kidding about the cookies, but don’t worry about preparing anything out of the ordinary unless we specifically ask you to. Be prepared to talk about your work on the audition and the role you’re applying for. Simple enough, eh? As for dress, wear whatever you’re most comfortable in. You’ll find most folks here are in jeans, so we’re not exactly a suit and tie establishment. Wear what makes you feel the most comfortable, prepared, and yourself. That said, no shirt, no shoes, you likely won’t make it here before the cops pick you up.
We are always up for seeing what you’re interested in. Submit an application to our General Application box. We can’t guarantee something will be a fit, but it’s a great way for us to hold on to your materials until our needs align with your skills. Same “great cover letter” requirements apply.
Indeed you may, provided it’s not the same open position you applied for. For example, maybe the same role opened at a different time. If that’s the case, we are happy to reassess your materials. If our online system doesn’t allow you to apply, that’s a good indicator that the role you’re submitting for is, in fact, the same open position.
For writers, this rings particularly true. In general, we’re happy to reconsider writers for our Interactive Writer role when we post a new writing sample prompt, which is usually every six months or so. Keep your eyes peeled!
Please feel free to let us know in your application or when we contact you to set up an interview what pronouns you use and we’ll share that info with the team before you get here. Or you can share it directly with the folks you meet with when you come in to interview. We really appreciate the heads up so that we get it right!
We understand that checking references from pre-transition employers might mean that we’ll hear different gender pronouns – that won’t faze us. As long as they have great things to say about the work you did for them, we don’t care what pronouns they use and will make sure their pronouns don’t influence ours. If you have any concerns about being misgendered, please let us know in your application or when we contact you to set up an interview so we address you correctly. (By the way, we just changed our health insurance, so we can provide health insurance benefits for transgender services that we couldn’t before. We’re really psyched about that.)
Totally! We have several rooms set aside for this exact purpose. Just let us know when we’re scheduling your interviews that you’ll need a break between sessions, and we’ll make sure you have the time and privacy you need.